MAX Surgical Specialty Management Privacy Policy
Last updated: August 15, 2025
Scope
This Privacy Policy explains how MAX Surgical Specialty Management LLC (“we,” “us,” “our”) collects, uses, and shares information when you visit www.max-ssm.com (the “Site”). This policy covers information collected from website visitors and does not replace our Notice of Privacy Practices governing Protected Health Information (PHI) under HIPAA. If you are a patient and submit medical or appointment information via the Site those submissions may be PHI and are governed by our HIPAA Notice of Privacy Practices.
Information we collect
We may collect:
– Identifiers and contact information (e.g., name, email, phone) you provide via forms (“Contact Us”, “Request an Appointment”).
– Internet/technical data (e.g., IP address, device/browser, pages viewed, referral/UTM data) via cookies and similar technologies.
– User communications (e.g., messages, feedback) and preferences.
– Payment details only if you use online bill pay through our trusted processor CardConnect (we do not store full card numbers on our servers).
– Marketing interaction data (e.g., email opens/clicks) if you subscribe to updates.
Sensitive information
Please do not submit Social Security Numbers, full payment card numbers, or other sensitive data via general Site forms.
How we use information
– Provide, secure, and improve the Site.
– Respond to inquiries and schedule appointments.
– Analyze Site performance and audience (e.g., with [THIRD-PARTY TOOLS e.g., Google Analytics 4, Meta Pixel]).
– Send service or appointment communications.
– Send marketing communications with your consent (you may opt out at any time).
Cookies and similar technologies
We use cookies and similar technologies for Site functionality, analytics, and advertising. You can manage cookies via your browser settings and, where offered, our cookie banner preferences.
Do Not Track / Global Privacy Control
Your browser may transmit Do Not Track or GPC signals. Where required by applicable law, we honor such signals for opt-out of targeted advertising or sale/share of personal information.
How we share information
We may share information with:
– Service providers that host, support, or analyze the Site (bound by contract to protect information).
– Payment processors for online payments.
– Advertising/analytics partners to measure campaigns or deliver ads (subject to your choices).
– Legal, safety, and compliance purposes (e.g., to comply with law, enforce terms, protect rights, or respond to lawful requests).
We do not sell personal information for money. We may “share” personal information for cross-context behavioral advertising only if permitted by law and subject to your right to opt out.
Your choices
– Opt out of marketing emails by using the unsubscribe link.
– Manage cookies in your browser and via our cookie banner.
Exercising your rights
To submit a privacy request, contact [PRIVACY REQUEST EMAIL/WEBFORM LINK] or call [PHONE]. We will verify your identity and respond within required timeframes.
Children’s privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children.
Security
We implement reasonable safeguards. No method is 100% secure.
Data retention
We retain information as needed to operate the Site, comply with legal obligations, resolve disputes, and enforce agreements.
International visitors
If you access the Site from outside the U.S., you consent to processing in the U.S.
Third-party links
The Site may link to third-party sites or services that we do not control.
Contact us
Questions? Contact marketing@max-ssm.com
Changes
We may update this policy from time to time. The “Last updated” date indicates the latest revision.